Privacy Policy

Effective date: 3/24/26

Faye's "N Your Face ("we", "us", or "our") values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, place an order, request catering, or contact us.

Information We Collect

We may collect the following types of information:

1) Information you provide to us

Name
Email address
Phone number
Delivery or pickup details (address, date/time preferences)
Order details and special instructions (including spice level preferences)
Catering inquiry details (event date, headcount, menu requests)
Messages you send through our forms, chat, or email

2) Payment information
When you pay online, payment details are processed by our payment providers (for example, Wix Payments, Square, PayPal, or another processor you choose during checkout). We do not store your full payment card number on our servers. Payment providers may collect and store payment data according to their own policies.

3) Automatically collected information
When you browse our website, we and our service providers may automatically collect:

IP address
Device and browser information
Pages viewed and time spent
General location (approximate)
Referral source (how you found our site)
This data is collected using cookies and similar technologies.

How We Use Your Information

We use your information to:

Process and fulfill orders (pickup, delivery, and catering)
Communicate about your order, changes, delays, or issues
Respond to questions and customer support requests
Improve our website, menu offerings, and customer experience
Prevent fraud, protect our business, and enforce our policies
Send updates or marketing messages if you opt in (you can opt out anytime)

Cookies and Tracking Technologies

We use cookies and similar technologies to help the website function, understand how visitors use the site, and improve performance. You can control cookies through your browser settings. Some site features may not work properly if you disable cookies.

How We Share Information

We do not sell your personal information. We may share information with:

Service providers that help run our business (website hosting, ordering, payment processing, analytics, email, customer support)
Delivery or fulfillment partners if needed to complete your order
Legal or safety requirements if required by law, court order, or to protect rights and safety

Third-Party Services

Our website may use third-party services that collect information as part of providing their features (for example, payments, embedded maps, analytics, or ordering tools). These third parties handle data according to their own privacy policies.

Data Retention

We keep personal information only as long as needed to:

Fulfill orders and provide support
Maintain records for accounting and tax purposes
Comply with legal requirements
Retention periods vary depending on the type of information and purpose.

Your Choices

You may:

Request access to or correction of your personal information
Ask us to delete your information, where applicable
Opt out of marketing messages by using the unsubscribe link or contacting us

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Faye's "N Your Face

Phone: (559) 728-0081

Email: cooking@fayesnyourface.com

Business address (optional): [address]